Another day begins, and your IT team is already buried under a mountain of tasks. The single IT person in your company—or your small team—is struggling to keep up with endless service requests, system updates, security threats, and unexpected tech failures. Prioritizing becomes a nightmare, and despite their best efforts, the backlog grows. Stress levels rise, mistakes happen, and critical projects get delayed.
If this scenario sounds familiar, it’s time to consider Co-Managed IT Services as a practical solution.
What are Co-Managed IT Services?
Co-Managed IT is a flexible approach where an internal IT team partners with an external Managed Service Provider (MSP) to share responsibilities. Instead of replacing your IT staff, Co-Managed IT enhances their capabilities by offloading repetitive tasks, providing specialized expertise, and offering additional support when needed.
Typically, the division of tasks is customized based on your company’s needs. Your internal team might handle daily operations, while the MSP takes care of network security, cloud management, compliance, or large-scale IT projects. This model is gaining popularity because 73% of businesses are increasing their IT outsourcing to tackle skill shortages and growing IT demands, according to Deloitte Global Outsourcing Survey. With cybersecurity threats on the rise and IT complexity growing, more companies see Co-Managed IT as a cost-effective, scalable solution.
Co-Managed IT vs. Fully Managed IT: Which one is right for you?
Choosing between Co-Managed IT and Fully Managed IT depends on your company’s structure and IT needs.
- Co-Managed IT is ideal for companies with an existing IT team that needs extra support, whether due to workload, expertise gaps, or scalability challenges. For example, if your team is swamped with help desk requests, an MSP can take over routine troubleshooting while your IT staff focuses on strategic initiatives.
- Fully Managed IT is a better fit for businesses without internal IT staff or those looking to completely outsource their IT operations. In this model, an MSP handles everything, from network monitoring to cybersecurity and software management, ensuring seamless IT operations without requiring in-house resources.
If your IT team is overwhelmed but you don’t want to lose control over your operations, Co-Managed IT is the right balance between maintaining internal oversight and leveraging external expertise.
When should you consider Co-Managed IT?
1. Your IT Team is Overwhelmed
One of the biggest signs that you need Co-Managed IT is an overloaded IT team. When IT professionals are constantly stretched too thin, the entire company suffers.
- Employees experience longer downtime due to delayed tech support.
- Security vulnerabilities increase because there’s no time for proactive monitoring.
- IT staff burnout leads to turnover, forcing businesses to start from scratch with hiring and training.
According to a study by Gartner, 88% of employees feel their workload has increased significantly in recent years, and IT teams are no exception. If your IT team is always in reactive mode instead of focusing on innovation, it’s time to seek extra help.
2. Your company lacks specialized IT expertise
Not every business can afford to hire specialists in cybersecurity, cloud computing, compliance, or advanced networking. Instead of hiring a full-time expert (which can cost upwards of $120,000 per year), companies can leverage an MSP to provide on-demand expertise at a fraction of the cost.
For example, if your company needs to meet strict industry compliance regulations (such as HIPAA for healthcare or CJIS for law enforcement), a Co-Managed IT partner can bring in compliance specialists without disrupting your internal operations.
3. Your Business is Growing Quickly
A growing company means more employees, more devices, and more IT challenges. However, hiring and training IT professionals can be time-consuming and expensive.
With Co-Managed IT, businesses can scale IT support instantly without waiting months to recruit the right talent. Whether it’s rolling out new systems, managing remote work infrastructure, or improving cybersecurity as the company expands, Co-Managed IT ensures your IT operations keep up with growth.
Key benefits of Co-Managed IT Services
✅ Your IT team can focus on strategic work – Offload routine maintenance and troubleshooting so your team can work on high-value projects.
✅ Reduced costs – Avoid the high costs of hiring full-time specialists while still gaining expert-level support.
✅ Extra help without losing control – Keep oversight of IT operations while getting the additional manpower and expertise you need.
✅ Improved security & compliance – Get access to cybersecurity professionals and compliance experts who stay up to date with the latest regulations.
✅ Scalability & flexibility – Add or reduce IT support as your business needs change, without long-term commitments.
Get to know Co-Managed IT Services from Syntech Group
At Syntech Group, we understand the unique challenges that IT teams face. As an MSP based in Rancho Cucamonga, we offer both Fully Managed IT and Co-Managed IT services, allowing businesses to choose the best model for their needs.
Our Co-Managed IT services are tailored to work seamlessly with your internal IT team. Whether you need extra hands, specialized expertise, or scalable IT support, we adapt to your business—not the other way around. Plus, we offer proactive security, 24/7 monitoring, and strategic IT guidance to keep your business running smoothly.
Let’s discuss how Co-Managed IT can relieve your team’s workload and optimize your IT operations. Contact Syntech Group today!
